Turn beta testing feedback into tickets you can ship
Beta testing feedback is the stream of bugs and rough edges your testers hit before a release goes live. BugScreen keeps that stream useful: instead of vague messages in a chat thread, each piece of feedback arrives as a structured report — screenshot, description, device, and logs — filed straight into your issue tracker.
Built for the mobile QA loop.
Capture from a screenshot
Testers trigger a report the moment they spot a bug — no shake gesture, no separate app to open.
Mobile context, attached
Device, OS, app version, and logs are packaged automatically so engineers can reproduce the issue fast.
Lands in your tracker
Reports file straight into Jira, GitHub, or ClickUp — the board your team already works from.
Screenshot to ticket, in three steps.
- Step 1
A tester takes a screenshot
The SDK detects the screenshot and opens a native report form with the image already attached — no shake gesture, no separate app.
- Step 2
Context is attached automatically
Device, OS, app version, locale, and the last ~200 lines of logs are packaged with the report so engineers can reproduce it.
- Step 3
It files to your tracker
The report lands as a ticket in Jira, GitHub, or ClickUp — the board your team already works from — and can post to Slack.
No more "it broke on my phone"
Beta feedback is only worth as much as it is reproducible. Because BugScreen attaches the exact device, OS, app version, and recent logs to every submission, a tester’s report carries the detail you would otherwise have to ask for over three follow-up messages.
Feedback in your backlog, not a spreadsheet
Reports become issues in Jira, GitHub, or ClickUp as your testers file them, so beta feedback is already triageable when the round ends. There is no export step and no copy-pasting from a survey tool into your tracker.
Low friction for external testers
Testers report the way they already behave — they screenshot the thing that looks wrong. There is no portal to log into and no form to hunt for, which is what keeps beta participants actually submitting feedback instead of shrugging and moving on.
Common questions
Is this a survey or feedback-widget tool?
No. BugScreen is for capturing bugs and issues during testing, not for running NPS surveys or in-app polls. Each submission is a bug report with a screenshot and technical context, aimed at your issue tracker.
Can testers attach more than one screenshot?
Yes. A tester can attach up to four screenshots to a single report, alongside a description and an optional type and severity.
What happens to the data after a beta round?
Report data follows BugScreen’s retention policy and is not used for background tracking — nothing is collected unless a tester submits a report. See the pricing and privacy pages for specifics.
Explore more
Try BugScreen on your app.
Screenshot → ticket in your issue tracker, with logs and device context. Free to start — no credit card.
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