You don't need another crash tool. You need the bugs Crashlytics can't see.

Crash reporting is necessary. It is also not the same thing as bug reporting.

Firebase Crashlytics and Sentry are built to detect failures the software can recognise: crashes, exceptions, ANRs, and other instrumented errors. They do that job automatically and at production scale. Keep them.

But many bugs do not announce themselves to a machine. A button can be visible but impossible to use. Copy can be wrong. A layout can break without the process crashing. A workflow can return a technically valid but obviously incorrect result. A particular test account can reveal behaviour that every generic account hides.

Those are human-reported bugs. The signal is not an exception. The signal is that somebody noticed something was wrong.

Two signals, two jobs

Automated telemetry answers: what failed in the software? A human report answers: what did the person see, expect, and find wrong?

Trying to make one tool cover both jobs creates a muddled buying decision. Crashlytics is not weak because it lacks a tester-facing report form; that is simply not its core job. A focused reporting tool should not pretend to replace crash analytics, either.

The practical stack is straightforward:

• Use Crashlytics or Sentry for automatically detected crashes and errors.
• Use an in-app reporting flow for visual, behavioural, and UX bugs a person notices.
• Send both kinds of work to the engineering systems where they can be triaged.

Where BugScreen fits

BugScreen handles the second path. A tester takes a screenshot, adds a short description, and the report files into Jira, GitHub, or ClickUp. The screenshot, build, device context, and recent logs come with it.

That context is useful, but it is not the reason the report exists. The report exists because a human saw something telemetry could not classify as a failure.

This is also why BugScreen pairs naturally with Firebase App Distribution. App Distribution puts a test build on a device. Crashlytics observes detectable failures. BugScreen gives the person holding that device a path to report everything else.

The categories overlap around crashes, but the territory is clear: automated telemetry watches the machine; BugScreen helps the human explain what they noticed. See how BugScreen fits into Firebase App Distribution testing.