This page lists the third parties that BugScreen Limited engages to process personal data when delivering BugScreen, the service each performs, and where data is processed. It is the list referred to by our Privacy Policy and by our Data Processing Addendum, which authorises these sub-processors.
Customer-initiated providers only receive personal data when a Customer chooses to connect them as an Integration, and only for the issues that Customer forwards.
ProviderServiceLocation of processingStatus
Amazon Web Services, Inc.Backend hosting, DynamoDB tables, S3 screenshot storageUnited Kingdom (eu-west-2, London)Active
WorkOS, Inc.Identity provider for the console: user accounts, authentication, password and multi-factor management, email verification, team invites, account deletionUnited StatesActive
Vercel Inc.Console hosting (CDN, edge runtime) and cookieless Web AnalyticsGlobal edge network; analytics data processed in the USActive
Stripe, Inc.Subscription billing: hosted checkout, billing portal, invoices, and payment processing. Billing contact and card details are entered directly into Stripe’s hosted pages; we send only the organisation name and identifierUnited StatesActive
Google LLCCrash reporting and product analytics for the BugScreen companion app (Firebase Crashlytics, Google Analytics for Firebase); advertising measurement on the website and console (Google Ads), for visitors who have consented to itUnited StatesActive
LinkedIn Ireland Unlimited CompanyAdvertising measurement: when a workspace is created we send a one-way code derived from the sign-up email address, so LinkedIn can report whether one of our advertisements led to a sign-up. No name, organisation or workspace identifier, or bug report content is sentIreland; LinkedIn may transfer to the United StatesActive
PostHog, Inc.Product analytics for the website and console: which pages are visited, which controls are used, and what your account does in the Service. Nothing is stored on your device, and your browsing is not linked to your accountEuropean UnionActive
GitHub, Inc.Creates and updates GitHub Issues from forwarded bug reportsUnited StatesCustomer-initiated
Atlassian Pty LtdCreates and updates Jira issues from forwarded bug reportsUnited States / EU, per Customer Atlassian siteCustomer-initiated
Mango Technologies, Inc. (ClickUp)Creates ClickUp tasks from forwarded bug reportsUnited StatesCustomer-initiated
Slack Technologies, LLCPosts forwarded bug reports as channel messages, including descriptions and screenshotsUnited StatesCustomer-initiated
Linear Orbit, Inc.Creates Linear issues from forwarded bug reports, including screenshots and logsUnited StatesCustomer-initiated
Updates
We will update this page before adding a new sub-processor that will process personal data on behalf of Customers, so that the change can be reviewed. If you have a reasonable objection on data-protection grounds, tell us at [email protected] — the process is set out in the Data Processing Addendum.
Contact
Questions about this list can be sent to [email protected].