Instabug vs Shake
Instabug and Shake both help teams collect higher-context bug reports, but they aim at different buying motions. This page compares them fairly on scope, pricing shape, platform focus, and tracker handoff.
Side by side.
| Instabug | Shake | |
|---|---|---|
Pricing Know what you’ll pay as you scale | Priced by active users & seats, not apps — from ~$124/mo, full plans via sales | Free (1 app); Starter $160/mo (1 app), Premium $200/mo (5 apps), Org $420/mo (20 apps) |
Platforms Coverage for how your app actually ships | iOS, Android, React Native, Flutter, KMP (mobile SDKs) | Mobile apps and websites; Chrome extension for web reports |
Files to your existing tracker? No second triage tool to adopt | Yes — Jira, GitHub, ClickUp & others | Yes — Jira, GitHub, ClickUp & others |
Self-host / data residency Hosting that clears your security review | Managed SaaS; optional regional data pinning | Managed SaaS; private team access on higher tiers |
TL;DR
Instabug, now Luciq, is the stronger fit for larger mobile organizations that want a sales-led mobile observability platform with governance, regional hosting options, and a wider product suite. Shake is the simpler self-serve choice for teams that want bug and crash reporting across app and web workflows, with public pricing and quick tracker integrations.
Where Instabug leads
Instabug/Luciq is better positioned for organizations that want a broader mobile observability platform, enterprise procurement, governance features, and regional data pinning. If your mobile quality program spans crashes, performance, feedback, surveys, rollout management, and production monitoring, its wider platform story may matter more than setup simplicity.
Where Shake leads
Shake is easier to evaluate when you want visible self-serve pricing, app and web bug reporting, and direct integrations with tools like Jira, GitHub, ClickUp, Linear, and Slack. It is especially approachable for smaller teams, agencies, and QA groups that want better tickets without a long sales cycle.
A mobile-first alternative: BugScreen
If your comparison is really about pre-release mobile QA, BugScreen is worth a look alongside both. It is not a third column in this roundup because it is intentionally narrower: testers capture screenshots, BugScreen adds mobile context, and tickets land in Jira, GitHub, or ClickUp where engineers already work.
Keep comparing
Try BugScreen on your app.
Screenshot → ticket in your issue tracker, with logs and device context. Free to start — no credit card.
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